WE'VE GOT
YOUR BACK.
Before, during, and after your trip — real people who actually ride, not a ticket queue. Reach us however suits you and we'll get back to you fast.
PICK YOUR
CHANNEL.
Message the Snow Monster crew on +65 8087 5943 — quickest for a question you'd rather just ask than write out.
Telegram community
Join the Monster Tours group on Telegram — trip drops, snow reports, and the crew you'll be riding with, all in one place.
Fastest way to reach us for anything trip- or booking-related. Send the details to hello@monstertours.sg and we'll come back to you within one business day.
DM @snowmonster.sg — same team behind the trips. Great for quick questions and to see where we're riding next.
Visit us
Drop by Snow Monster, Singapore's largest indoor snow centre. Come for a session, stay to talk trips with the crew.
THE QUICK
ANSWERS.
Do I need experience? No. We run trips for every level, from first-timers to experts — just tell us where you're at when you book.
What's included? Each trip page lists exactly what's covered — lodging, guiding, and the extras. Flights and travel insurance are on you unless stated otherwise.
Can I change or cancel? Yes, within the windows set out in our Terms & Conditions. Message us as early as you can and we'll do our best to help.
What about gear? We can point you to rentals at every destination, and the Snow Monster centre can sort you out before you fly.
TALK TO
A HUMAN.
Couldn't find what you needed? Email us and one of the team will sort you out.